If you’re looking to return or exchange your order, we’re here to help! We offer returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be unopened and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please send us an email to firstname.lastname@example.org with your name, order number, and reason for return. The Copper Label will then respond, shortly with further instructions.